The Department of Posts will conduct a Divisional – Level Dak Adalat on 28.06.2023 (Wednesday) at 1500 hours where grievances of customers would be heard in person in the office of Senior Superintendent of Post Offices, Chennai City North Division and the Chairperson of Divisional Level Dak Adalat will hear the grievances personally relating to Postal Department’s Products and Services. Customers can send their complaints to Senior Superintendent of Post Offices, Chennai City North Division, No.5 (old No.3), IV Floor, Ethiraj Salai, Egmore, Chennai 600 008 on or before 27.06.2023.
If the complaint is about postal article, the complaint should contain full details such as date and time of posting, full address of the sender and addressee, registration receipt number with date and office of booking for MO, VP, registered, insures or speed post articles. If the complaint is about Savings schemes, Postal Life Insurance or Rural Postal Life Insurances, it should contain the details of the account number/policy number, name and full address of the depositor / insured, name of the Post Office and any reference of the Postal Department.
Complaints to be send through ordinary or Registered Post or by eMail dochennainorth@indiapost.gov.in Grievances sent through private couriers will not be accepted. The covers should be superscribed as ‘Division Dak Adalat – Chennai City North Division’.